What We Collect and Why
We only ask for personal information when we truly need it to provide a service to you. This may include your name, business name, email address, phone number, and details about the social media services you require. We collect this information by fair and lawful means, with your knowledge and consent, and we let you know why we’re collecting it and how it will be used.

Personal information may be collected when you:

• Submit an enquiry or contact us through our website
• Complete a client onboarding questionnaire
• Register for an event or workshop we coordinate
• Subscribe to any newsletters or updates we publish
• Enter into a service agreement with OH! to be Social

How We Use Your Information
Information we collect is used solely for the purposes of providing and improving our social media management, content creation, event coordination, and strategic communications services. We only retain collected information for as long as necessary to provide you with your requested service.

We do not share any personally identifying information publicly or with third parties, except where required by law or with service providers essential to delivering your agreed scope of work and only ever with your knowledge.

Data Storage and Security
What data we store, we protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Our team operates using secure, centralised systems including cloud-based document storage and password management tools to safeguard client information.

In the course of delivering services, we may use third-party platforms such as scheduling tools, analytics platforms, and content management systems on your behalf. These platforms operate under their own privacy policies, and we take reasonable care in selecting tools that meet contemporary security standards.

Client Account Access and Social Platforms
Where you grant OH! to be Social access to your social media accounts (such as Facebook, Instagram, LinkedIn, or TikTok) to perform agreed services, we will only use that access for the purposes set out in your service agreement. Access credentials are handled confidentially and stored securely. We will not use your accounts for any purpose beyond the agreed scope of work.

Third-Party Links
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your Rights
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some or all of your desired services. You may also request access to, or correction of, any personal information we hold about you at any time by contacting us directly.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

Contact
If you have any questions about how we handle user data and personal information, please contact us at hello@ohtobesocial.com.au.

This policy is effective as of 1 September 2026.